Your health and safety is always our highest priority and we know you may have questions and concerns with the news about COVID-19, also referred to as novel coronavirus.
We are taking every precaution to ensure your wellbeing during your visit to our facilities. There is no need to cancel your appointment unless you are feeling unwell with signs of COVID-19 infection which include fever, shortness of breath, coughing, and sore throat.
We have rigorous standard sanitary protocols in place and are taking all measures to reduce the spread of any infections. At this time we ask that patients limit the number of people they bring in with them to their appointments.
If you are able to come to your appointment by yourself, please do so, otherwise please limit additional guests to only necessary caregivers.
If you have a fever and/or are feeling unwell with difficulty breathing or shortness of breath, please advise us so that we can reschedule your appointment.
When visiting our clinic, please wash your hands, use our hand sanitizers, and tissues. Masks are also to be worn in the clinic. Please feel free to ask any of our staff for assistance when you arrive.
Thank you for entrusting Komyuniti with your care. We’re proud to serve you and look forward to continuing to do so.
Appointments with us must only be provided if the absence of, or delay of this care, would result in a significant change/deterioration in the patient/client’s functional independence necessitating escalation of care.
Check the website before phoning the clinic for advice.
The most common symptoms reported include:
Breathing difficulties such as breathlessness
Fatigue or tiredness.
Our clinic is not equipped for isolation, therefore patients who are concerned should go to a hospital immediately. Hospitals are better equipped with isolation wards and specialist equipment.
Victorian Stage 4 Restriction – there are only 4 reasons to be out:
For care and health care including accompanying someone for essential medical care if you are a carer, guardian or necessary support person. The 5km limit does not apply to care or caregiving. (Komyuniti appointments fall into this category)
To purchase food and necessary supplies. This must be done within a 5km radius from where you live. Only 1 person per household can leave for essential goods, and only once per day
Exercise once a day for up to 1 hour within a 5km radius of your home. Gathering sizes will be limited to
Work. Study at TAFE and university must be done remotely. The 5km limit does not apply to work.
If you have been in close contact with someone who has coronavirus disease (COVID-19):
stay at home (self-quarantine)
avoid public settings for 14 days after you last came into contact with them.
If you fall into the risk groups above and suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline on 1800 675 398.
Please keep Triple Zero (000) for emergencies only.
Practice good hand hygiene. You should pay close attention to good hand hygiene. Wash your hands regularly with soap and water, especially before eating and after using the toilet. If soap and water is not available use hand sanitiser regularly.
Cover your mouth and nose when coughing and sneezing with a tissue - or cough into your elbow. Dispose of the tissue into a bin and then wash your hands afterwards.