Your health and safety is always our highest priority and we know you may have questions and concerns with the news about COVID-19, also referred to as novel coronavirus.
We are taking every precaution to ensure your wellbeing during your visit to our facilities. There is no need to cancel your appointment unless you are feeling unwell with signs of COVID-19 infection which include fever, shortness of breath, coughing, and sore throat.
We have rigorous standard sanitary protocols in place and are taking all measures to reduce the spread of any infections. At this time we ask that patients limit the number of people they bring in with them to their appointments.
If you are able to come to your appointment by yourself, please do so, otherwise please limit additional guests to only necessary caregivers.
If you have a fever and/or are feeling unwell with difficulty breathing or shortness of breath, please advise us so that we can reschedule your appointment.
When visiting our clinic, please wash your hands, use our hand sanitizers, and tissues. Please feel free to ask any of our staff for assistance when you arrive.
Thank you for entrusting Komyuniti with your care. We’re proud to serve you and look forward to continuing to do so.
The Victorian government has announced the establishment of screening clinics at five Melbourne hospitals: Austin Hospital, Box Hill Hospital, The Alfred Hospital, The Royal Melbourne Hospital, Monash Clayton, Sunshine Hospital, and Northern Hospital.
Patients who have symptoms compatible with COVID-19 may present to these screening clinics. More information on the Royal Melbourne Hospital COVID-19 clinic is available on its website.
Click here. This is an Australian Government website, updated daily. Check for current news and health alerts.
The World Health Organization website is also a trusted source for updates and developments. Click here to view.
Check the website before phoning the clinic for advice.
The most common symptoms reported include:
Breathing difficulties such as breathlessness
Fatigue or tiredness.
Our clinic is not equipped for isolation, therefore patients who are concerned should go to a hospital immediately. Hospitals are better equipped with isolation wards and specialist equipment.
The Victorian Government is recommending that people who have travelled to China, Iran, Cambodia, Hong Kong, Indonesia, Italy, Japan, Singapore, South Korea or Thailand and become unwell seek medical advice and be tested for coronavirus. If you have travelled to these countries in the past 14 days and remain well you are advised to:
stay at home (self-quarantine)
avoid public settings - this means you should not attend work, school, childcare or university or go to other public places such as restaurants, cinemas or shopping centres and should not use public transport or taxis
do this for 14 days after leaving mainland China or Iran (other than when seeking medical care).
If you have been in close contact with someone who has coronavirus disease (COVID-19):
avoid public settings for 14 days after you last came into contact with them.
If you fall into the risk groups above and suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline on 1800 675 398.
Please keep Triple Zero (000) for emergencies only.
Practice good hand hygiene. You should pay close attention to good hand hygiene. Wash your hands regularly with soap and water, especially before eating and after using the toilet. If soap and water is not available use hand sanitiser regularly.
Cover your mouth and nose when coughing and sneezing with a tissue - or cough into your elbow. Dispose of the tissue into a bin and then wash your hands afterwards.